February 15th, 2005

NASA_bighead

Work Foo

I was in class all day at work. It was a class on a new product which has been in customers' hands for a month, but tech support did not have any training on. The fellow who taught it is one of the system engineers, which is another name for a pre-sales tech support engineer. The presentation went well, but the labs didn't. We apparently don't have a working system in the office. The last 2 hours degenerated when one of the salescreatures and the guy who s writing the new user interface came in and turned it into a design session.

And it looks like I'll be teaching a class again in about a month. The same 4-day class I taught late last year.